At Canadienne Shop (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canadienneshop.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our premium fashion products and services to our global clientele:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment information when you make a purchase.
  • Transaction Information: Details about purchases you make, including products ordered, payment method, and order history.
  • Device and Usage Information: IP address, browser type, operating system, referring URLs, device information, and browsing behavior on our site.
  • Communication Data: Records of your communications with our customer service team via email or other channels.

2. How We Use Your Information

We use your information to provide and improve our services:

  • To process and fulfill your orders for our premium footwear and apparel
  • To communicate with you about your orders, account, or customer service inquiries
  • To prevent fraud and enhance the security of our website
  • To personalize your shopping experience and recommend products that may interest you
  • To analyze site usage and improve our website functionality
  • To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in limited circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and other business functions.
  • Legal Compliance: When required by law or to respond to legal process, protect our rights, or prevent fraud or illegal activity.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve customers primarily in North America and Europe, your information may be transferred to and processed in countries other than your own. We ensure all data transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures to protect your information:

  • Industry-standard SSL encryption for all data transmissions
  • Secure payment processing that does not store full credit card details on our servers
  • Regular security assessments and monitoring systems
  • Limited access to personal information to authorized personnel only

While we take reasonable precautions, no system can be completely secure. Please protect your account credentials and notify us immediately of any unauthorized account activity.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and Correction: You may review and update your account information through your account settings.
  • Data Portability: You may request a copy of your personal data in a structured format.
  • Deletion: You may request deletion of your personal information, subject to legal retention requirements.
  • Marketing Preferences: You may opt-out of marketing communications by following unsubscribe instructions.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Necessary for site functionality, such as maintaining your shopping cart.
  • Performance Cookies: Help us understand how visitors use our site to improve its performance.
  • Targeting Cookies: Used to display relevant advertising on other platforms.

You can manage cookie preferences through your browser settings, but disabling certain cookies may affect site functionality.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Canadienne Shop
9904 Daniel Dr, Louisville, US 40118
Email: [email protected]